Billing and Payroll Instructions

Below, you will find all the instructions for billing with A Brighter Avenue, either once or twice monthly. 

If you have any questions or need help, your Village Director is linked at the bottom!

First, you'll need a DDReports account. If you haven't already, please click to register your account. You'll get an email with a link inside to set up your password. From there, you'll be able to log in at www.ddreports.com to enter your time, following the directions below.

Sign up for DDReports

Second, please sign up for direct deposit.  This is optional, but very helpful.  If you choose not to, you'll receive a paper check which you can pick up or have mailed at the end of the day on pay day.

Sign up for Direct Deposit

Billing Process with Examples - First Half of the Month (the 1st - 15th)

Log into www.ddreports.com with your full email address as your username and the password you've created.


Click on TIME CARD then HOURLY INPUT.


Choose the time card for the 15th of the current month.  For example, when entering hours for the first half of July, choose the 7/15 time card.


Select your client from the drop down menu.

(If you work with more than one client, you'll need to fill out a separate time card for each one.)


Enter the number for the date. We already know it's July (or whatever time card you chose) so just enter 3 for the 3rd, 4 for the 4th, etc...


Enter your starting time in the FROM column.


Enter your ending time in the TO column.


Select your service from the drop down menu.


HAH = Habilitation

RSP = Respite

ATC = Attendant Care

Time Out.

What's the difference between Habilitation, Respite, and Attendant Care?

Click for Service Descriptions.

Billing Process with Examples - First Half of the Month (the 1st - 15th)

After selecting your service from the drop down menu, press enter or tab (depending on your device) to submit that line.


You may have performed more than one service per day. If that's the case, submit a line for each service. For example, my time might look like this:

1  9:00 AM  12:00 PM  HAH

1   12:00 PM   3:00 PM  RSP

2  9:00 AM  11:30 AM  HAH


This would reflect that on the 1st, I provided Habilitation from 9:00 AM - 12:00 noon and then switched to providing Respite from 12:00 noon - 3:00 PM. Then the next day, the 2nd, I provided Habilitation again from 9:00 AM to 11:30 AM. I would continue to enter my time like this through the 15th.


Once you've entered your time for the 1st - 15th, we need parent/guardian approval of those hours. 


You can go to your completed 1st - 15th DDReports Time Card and click the PRINT button on the website.

Sign the provider section at the bottom and have the parent/guardian initial the right hand column and sign.

Submit this signed paper Time Card by the 20th in one of the following ways:


- Email it to [email protected]

- Fax it to (480) 659-9044

- Drop it off at the Gilbert Clinic (address in footer)

- Snail mail it to the Gilbert Clinic (address in footer)


Complete and accurate Time Cards for the 1st - 15th received by the 20th are payable on the 30th/31st (last day of the month).

For example, online parent approval or a printed, signed time card for July 1st - 15th is due July 20th and payable July 31st.

Billing Process - Second Half of the Month (the 16th - 30/31st)

Log into www.ddreports.com with your full email address as your username and the password you've created.


Click on TIME CARD then HOURLY INPUT.


Choose the time card for the 30/31st of the current month.  For example, when entering hours for the second half of July, choose the 7/31 time card.


Select your client from the drop down menu and enter your days and times as explained above. 


Once you've finished entering your time, we need parent/guardian approval of those hours.


IMPORTANT:  We have to have an ink signed paper time card for the whole month once the month is complete EVEN IF YOU HAVE ALREADY BILLED THE FIRST HALF OF THE MONTH.  


For the second half of the month, please go to your DDReports time card, check the box for "Whole Month" and click the Print button.  Sign the bottom, have the parent sign the bottom and initial each line.


Submit this signed paper Time Card by the 5th in one of the following ways:


- Email it to [email protected]

- Fax it to (480) 659-9044

- Drop it off at the Gilbert Clinic (address in footer)

- Snail mail it to the Gilbert Clinic (address in footer)


Complete and accurate Time Cards for the 16th - 30/31st received by the 5th are payable on the 15th.

For example, printed, signed time cards for July 16th - 31st are due August 5th and payable August 15th.


Please remember to send us the original, ink signed time card for the whole month!

Even if you had the first half approved already and the second half printed, signed and faxed in, we NEED the original ink signature for the whole month. To comply with this, it is best to print the entire month when submitting 16-30/31st time.  Please drop this off or mail it in.  You may still email it to [email protected] to process your payroll in a timely manner, but the original will be needed for records.

OTHER PAPERWORK REQUIREMENTS

Respite only requires a time sheet. Habilitation and Attendant Care require Data.

Learn about Paperwork Requirements

Billing Process - Whole Month

To bill once per month, simply log into www.ddreports.com with your full email address as your username and the password you've created.


Click on TIME CARD then HOURLY INPUT.


Choose the time card for the 30/31st of the month you are billing for.  For example, when entering hours for the month of July, choose the 7/31 time card.


Select your client from the drop down menu and enter your days and times as explained above. 


Once you've finished entering your time, we need parent/guardian approval of those hours.


IMPORTANT:  We have to have an ink signed paper time card for the whole month once the month is complete EVEN IF YOU HAVE ONLINE GUARDIAN APPROVAL.  This differs from the instructions for the first half of the month because you can have your hours approved online only. 


For the whole month billing, please go to your DDReports time card, check the box for "Whole Month" and click the Print button.  Sign the bottom, have the parent sign the bottom and initial each line.


Submit this signed paper Time Card by the 5th in one of the following ways:


- Email it to [email protected]

- Fax it to (480) 659-9044

- Drop it off at the Gilbert Clinic (address in footer)

- Snail mail it to the Gilbert Clinic (address in footer)


Complete and accurate Time Cards for the month received by the 5th of the following month are payable on the 15th.

For example, printed, signed time cards for the month of July are due by August 5th and payable August 15th.


Please remember to send us the original, ink signed time card for the whole month!

Even if you had the first half parent approved online and the second half printed, signed and faxed in, we NEED the original ink signature for the whole month. Please drop this off or mail it in.


DAILY TOTALS 

Habilitation - 16 hours max per day

Attendant Care - 16 hours max per day

Respite - 13 hours max per day

WEEKLY TOTALS

Your client will have a maximum amount per week that can be billed, and this total will be in their ISP. The week runs from Sunday to Saturday, and the system will not let you go over that amount.  If you work more than the maximum amount that can be billed, then we will not be able to pay you for that time unless it is downgraded to a different code.

BILLING ERRORS

Click the Billing Errors button for common mistakes and frequently asked questions.

BILLING ERRORS

So Who is My Village Director?

RED VILLAGE


Amy is the Director for the Red Village 

- Providers whose last name begins with A - P.


Amy is who you will submit your time cards to and she is the director you can reach out to for help at any time.  


Amy can be reached at (480) 659-9613 ext 1

or [email protected]

ORANGE VILLAGE


Joni is the Director for the Orange Village

- Providers whose last name begins with Q - Z.


Joni is who you will submit your time cards to and she is the director you can reach out to for help at any time.


Joni can be reached at (480) 659-9613 ext 3

or [email protected]

RED VILLAGE

Director for the Red Village

- Providers whose last name begins with A - G.

You can reach out to for help at any time with any billing/pay issues and more.

Amy can be reached at (480) 659-9613 ext 1

Email Red

PINK VILLAGE

Director for the Pink Village

- Providers whose last name begins with H - P.

You can reach out to for help at any time with any billing/pay issues and more.

Jennifer can be reached at (480) 659-9613 ext 2

Email Pink

PURPLE VILLAGE

Director for the Purple Village

- Providers whose last name begins with Q - Z.

You can reach out to for help at any time with any billing/pay issues and more.

Alison can be reached at (480) 659-9613 ext 3

Email Purple

See the PROVIDER PAGE for more frequently asked questions and information.

PROVIDER PAGE